The explosion in Teams usage has changed the way people work with Outlook for communication, scheduling, and collaboration. In this short course, Gini von Courter shows how to find the right balance of Teams and Outlook to ensure effective collaboration and communication with your team. Learn about managing calendars, creating meetings and appointments, and the features of private and group chats. Explore the overlapping tools provided in both programs and which type of communication is best accomplished with each application.

Learning objectives

• Distinguish between Outlook and Teams functions to select the appropriate tool for workplace tasks.
• Manage communication channels effectively, using Teams for internal collaboration and Outlook for external communications.
• Navigate and utilize the shared calendar system between Teams and Outlook efficiently.
• Apply best practices for chat communication in Teams to enhance collaboration.
• Integrate Outlook and Teams functionalities to optimize daily workflow and productivity.